SHIPPING POLICY

Free Shipping: Get free shipping on all orders above ₹2,500 across India. Orders below this amount will have a standard shipping fee applied at checkout. All charges are clear up front—no surprises or hidden fees.

Order Processing & Dispatch: Every order is processed within 1 business day. Once processed, your order is shipped the very next business day. We prioritize quick handling so you receive your Order without unnecessary delays.

Delivery Timeline: Delivery usually takes between 2 and 7 days, depending on your location and PIN code. We work with reliable courier partners to ensure your order arrives safely and on time, whether you’re in a major city or a remote area. As soon as your order is shipped, you’ll receive a tracking link for real-time updates. If you have any concerns about the shipping status, our team is ready to assist.

Secure Packaging: Each jewelry piece is packed with care using high-quality, protective materials to prevent any damage in transit. Your order arrives in elegant, premium packaging—ready for gifting or personal use. We check every package before dispatch to ensure quality and safety.

RETURNS & EXCHANGES

7-Day Easy Returns: If you’re not satisfied, return your item within 7 days of delivery for a full refund—no questions asked. The item must be unused, in original condition, with the packaging and invoice included. Initiate your return quickly through our website or by contacting customer care.

Easy Exchange: If you want to exchange an item, reach out to customer care within 7 days of delivery. We’ll help you choose a replacement that fits your needs. The process is simple, quick, and transparent.


CLEAR RETURN & EXCHANGE STEPS:

  1. Contact our customer care or use the online return/exchange form.
  2. Pack the item with the original packaging and invoice.
  3. Courier pick-up will be arranged, or you can send it to our address.
  4. Refunds and exchanges are processed promptly after we receive and inspect the product.
Customer Support: For any questions about orders, shipping, returns, or exchanges, check our FAQs or contact our customer care team directly. We respond quickly to ensure you have all the information you need. Our support starts from the moment you place your order and continues even after delivery.