FAQs
Britannia Silver contains 95% pure silver, making it purer and finer than traditional sterling silver (92.5%). It offers greater brilliance, durability, and skin-friendliness.
Yes, all our jewelry is BIS Hallmarked and certified for purity and authenticity.
You can reach us through our “Contact Us” page on the website or email us at our customer care address for prompt assistance.
Once your order is shipped, you’ll receive a tracking link via email and SMS. You can also track your order on our website’s “Track Order” page.
After you have placed your order, you will receive an acknowledgement e-mail from us to confirm that your orders have been received. However, do note that orders will only be shipped when your credit card payment has been approved and billing and delivery address is verified. Alternatively, you may check the status of your order in “My Account” if you are a registered user.
We provide a 7-day easy return and refund policy. If you’re not satisfied, you can return your product within this period for a hassle-free experience.